The Zambia Institute of Banking & Financial Services (ZIBFS) is pleased to announce an intensive and practical one day Online Master Class on BLENDING CALL CENTRE & SALES CALL MANAGEMENT TRAINING WORKSHOP, on 5th November 2020. Initial good customer impression is very paramount in any business environment in order to trigger customer retention. Therefore, it […]

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****************************************************************************************** Enrolment on all ZIBFS programmes is in progress for the December 2020 examination sitting, at both professional and academic banking and finance study levels. Both returning and new students are invited to register. The deadline for December exams is 31st October. PROFESSIONAL PROGRAMMES: Entry Requirements: Grade 12 Certificate; Minimum 1 year working experience, No […]

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============================================================ The Zambia Institute of Banking & Financial Services (ZIBFS) is pleased to announce an intensive and practical one day Online Master Class on CALL CENTRE MANAGEMENT.                                                    Going by the current business environment in the country and globally, where most businesses are being conducted remotely due to the Covid-19 outbreak and further encouragement from health […]

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ATT: EXAMINATION CANDIDATES -JULY 2020 SESSION (Certificate & Diploma)   This serves to notify you that the July 2020 examination results for the Certificate and Diploma programmes have been released online. Please note that all examination statements of results are accessible online through the students’ portal. (Contact the Institute through email to reception@zibfs.com or education@zibfs.com […]

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  ============================================================ One of the devastating effects of the Covid-19 pandemic has been the increased challenges in cash flow management which have inhibited most debtors from settling their obligations when they fall due. Institutions and individuals alike are feeling this impact, more so, the financial sector whose core business is lending. Demand letters followed by […]

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……………………………………………………………………………….. The Zambia Institute of Banking & Financial Services invites enrolment applications for both October and December 2020 examination sittings, at both professional and academic banking and finance study levels. The two exam sittings are meant to provide an opportunity to all existing and prospective ZIBFS students who missed the June/July 2020 examinations due to […]

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ATT: EXAMINATION CANDIDATES -JUNE 2020 SESSION (Professional) This serves to notify you that the June 2020 examination results for all professional programmes have been released online. Please note that all examination statements of results are accessible online by the student. (Contact the Institute through email to reception@zibfs.com for assistance if you experience challenges with accessing […]

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Marketing plays a very critical role in promoting products and services of an organization. But with the outbreak of Covid19, marketing in general and physical marketing specifically, has also received a fair share of challenges. Therefore, all types of organisations in the different sectors of the economy need to employ innovative ways of marketing & […]

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