This serves to notify you that the October 2019 examination results will be released on Wednesday, 27th November 2019 at 12:00hrs. Please note that all examination statements of results will be accessed online on the student portal by the student. Print your October 2019 Examination Statement of Results online by following the instructions below:

1. Go to the Institute website on
2. Click on the “student login” window on the right side of the home page. The Student Management System will open with a login screen.
3. For the username: Enter your membership number (without ZA)
4. If you have not yet changed your password, use the default password in full as test1234
5. When you have managed to log on using the default password, please change your password on “Account Settings” menu item.
6. To access your results slip, click on “Examinations”, and then on “Results”. Your detailed statement of results will show.
7. To print the Statement of Results, press the “Control” and “P” buttons on your keyboard.

Please note that students are no longer required to collect examination results from the Institute Offices unless where there is an error to be rectified. Further, the Institute will not send out/post any statements of results to students. All examination results are accessible online.

Registration for January 2020 in-take is currently on-going.

Should you require additional information or help, please do not hesitate to contact the Institute through email on or


Zambia Institute of Banking & Financial Services
Plot 284A, Namambozi Road
Fairview, Lusaka

Tel: +260 211 237281

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